This is may be because your Apple Health permissions aren't setup correctly. Please double check them by going to the Apple Health app > Tap on your Profile icon > Privacy > Apps. After tapping on MySwimPro, be sure that ALL of the requested permissions are granted.

iphone-x-myswimpro-health-app.jpg

If Health permissions are correctly enabled but you are still experiencing the issue, please make sure you are on the latest version of watchOS - you can find instructions for updating your Apple Watch here.

If you are on the latest version of watchOS and still experiencing issues, please try restarting your Apple Watch.

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