MySwimPro

If you're having trouble logging in on your watch, your phone can log you in automatically — no password needed on the watch.

Make sure both devices are on the latest software:

Check that your iPhone is on the <a href="https://support.apple.com/en-us/HT204204" rel="nofollow noopener noreferrer" target="_blank">latest iOS</a>

Check that your Apple Watch is on the latest watchOS

Check that MySwimPro is updated to the latest version

1. Check that your iPhone is on the <a href="https://support.apple.com/en-us/HT204204" rel="nofollow noopener noreferrer" target="_blank">latest iOS</a>
2. Check that your Apple Watch is on the latest watchOS
3. Check that MySwimPro is updated to the latest version

Open MySwimPro on your iPhone first

Then open MySwimPro on your Apple Watch

You should now be logged in on the watch!

1. Restart both your iPhone and Apple Watch
2. Open MySwimPro on your iPhone first
3. Then open MySwimPro on your Apple Watch
4. You should now be logged in on the watch!

Step 2: If that didn't work — full watch app reset

Open MySwimPro on your iPhone first (leave it open)

1. Delete the MySwimPro watch app
2. Restart both your iPhone and Apple Watch
3. Reinstall the MySwimPro watch app
4. Open MySwimPro on your iPhone first (leave it open)
5. Then open MySwimPro on your Apple Watch
6. You should now be logged in!

Our Community Champion would love to help! Contact us at <a href="mailto:support@myswimpro.com" rel="nofollow noopener noreferrer" target="_blank">support@myswimpro.com</a> or use the messenger.

Unable to Login (Apple Watch)

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Unable to Login (Apple Watch)

Before you start

Step 1: Try the quick fix first

Step 2: If that didn't work — full watch app reset

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