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Troubleshooting - iOS
Unable To Load a Workout (Apple Watch)
Unable To Load a Workout (Apple Watch)
Adam Oxner avatar
Written by Adam Oxner
Updated over a week ago

If you are having trouble loading a Workout to your Apple Watch, it is likely that there is a communication error between the watch and phone.
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First check to see if you are on the latest OS on your devices and the latest version of MySwimPro.
If everything is up to date:
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1) Restart both your phone and watch
2) Open the phone app and watch app
3) Open the Workout on your phone

4) Open the app on your watch
5) Tap send to apple watch on the phone app
6) Workout should appear on your watch!

If that doesn't work:

1) Delete the watch app
2) Restart both your phone and watch
3) Reinstall the watch app
4) Open the Workout on your phone
5) Open the app on your watch
6) Tap send to apple watch on the phone app

Need Support?

Our Community Champion would love to help! Contact us at support@myswimpro.com or use the messenger.

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