If a workout didn’t sync to your history, you can import it manually. Here’s how:
Open the Profile section in the app.
Tap Settings from the top-right corner, then go to Account Settings.
Scroll down past Smartwatch, and tap Import Swims.
In the Import Swims menu, locate the workout that was not logged.
Tap the ellipsis (three dots) in the top right corner of the workout.
Tap Log This Activity.
Scroll down and tap Log Activity (the green button).
Go back to your Profile tab and check Completed Workouts to confirm it has been added. To prevent errors in the future, ensure that your device settings and syncing options are correctly configured.
Additionally, the MySwimPro Dynamic Algorithm may adjust your workout distances to personalize training based on your performance and history, which can sometimes result in mismatches between distances shown on your "View Full Plan" screen and the distance shown when opening a workout.
✅ If you don’t see your workout after importing, please contact support@myswimpro.com so we can investigate further. Check out this video tutorial: