If a workout didn’t sync to your history, you can import it manually. Here’s how:
Open the app and go to the Profile tab.
Tap Settings, then tap Account Settings.
Scroll down past Smartwatch, and tap Import Swims.
In the Import Swims menu, locate the workout that was not logged.
Tap the ellipsis (three dots) in the top right corner of the workout.
Tap Log This Activity.
Scroll down and tap Log Activity (the green button).
Go back to your Profile tab and check Completed Workouts to confirm it has been added.
✅ If you don’t see your workout after importing, please contact support@myswimpro.com so we can investigate further.
Check out this video tutorial: