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Garmin Connect "Incompatible" Error Message
Garmin Connect "Incompatible" Error Message

If you're seeing an error message that your watch isn't compatible, it could be caused by a couple of issues. Read below for troubleshooting tips.

Kyle Ivey avatar
Written by Kyle Ivey
Updated over 2 weeks ago

Possible Causes and Solutions

1. Duplicate Workout Titles

The first 15 characters of your workout title might match another workout title already saved on your watch.

  • Solution: Rename the workout in your app or software so the first 15 characters are unique.

2. Maximum Workouts Reached

Your watch has a limit of 25 non-scheduled workouts (including pre-loaded workouts). If you've reached this limit, you’ll need to delete an existing workout to add a new one.


How to Delete a Workout from Your Watch

  1. Access the Activity List
    Navigate to the activity list on your fitness watch. Refer to your owner's manual for details if needed.

  2. Locate and Select the Workout

    • Choose an Activity Profile.

    • Go to Workouts and select the workout you wish to delete.

  3. Delete the Workout

    • Forerunner® Watches: Press the START/STOP key to delete.

    • Venu® 2/2S/2 Plus/3/3S Watches: Swipe from right to left on the workout name and tap the 'X' to delete.

  4. Confirm Deletion
    Confirm that you want to delete the workout when prompted.


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