FAQ

Frequently Asked Questions

• How to Log Custom Workouts on MySwimPro
• My phone isn’t waterproof, how do I use MySwimPro?
• Elite Subscription: What happens to my existing MySwimPro Premium membership?
• Managing Your Subscription
• How do I delete a workout?
• My intervals seem too slow - why?

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Troubleshooting

• I can login online, but not the app.
• The app does not recognize my Subscription. How to I fix this?
• Deleting Your Account
• Strava not linking on iOS Device
• I purchased Elite, but don't have access to the features - how do I get it back?