Important Fitbit Update
MySwimPro is no longer compatible with Fitbit wearables
Our team is working hard every day to build the best app experience possible, and we appreciate your continued support. We have made the critical decision to no longer support device compatibility between the MySwimPro app and Fitbit starting 10/13/2020.
If you already have the MySwimPro app installed on your Fitbit, it will continue to work properly through December 31, 2020 – and you can continue tracking your swim workouts. With this new change in service, once the app is un-installed from your device, you will not be able to re-install the MySwimPro app.
No further updates or improvements to the MySwimPro Fitbit app will be released.
If you have any questions, comments or concerns about this change in your account – please email us at firstname.lastname@example.org and we would be happy to help.
Good news though, you can still get personalized workouts, technique videos, challenges, and progress tracking without a smartwatch!
If you are interested in swimming with MySwimPro and a smartwatch, we will continue to deliver an amazing experience on other compatible wearables, such as the Apple Watch (Series 2 and above) and most Garmin devices.