Annual Subscriptions
Your Free Trial ( Yearly subscriptions only) will be active for 30 days from the start date of the trial.
If you decide MySwimPro is right for you, at the end of the 30 Day Free Trial you will automatically be charged one annual payment for your MySwimPro subscription. The price depending on the subscription option you choose.
MySwimPro will automatically charge your card every 12 months to maintain access to paid content. We do not provide refunds or credits for partial months.
You can cancel anytime before the end of your trial and will not be charged the total plan amount. No questions asked, no small print. After your trial ends your subscription fee is non-refundable*.
If you cancel after your trial ends, you’ll still have access to all of your subscription features until the end of the billing cycle, but you will not get charged again. To cancel, simply reach out to support@myswimpro.com or cancel here.
Monthly Subscriptions
Monthly subscriptions are charged immediately and will automatically charge your card every month to maintain access to paid features. We do not provide refunds or credits for partial months.* To cancel, simply reach out to support@myswimpro.com or cancel here.
You can cancel anytime before and still have access to all of your subscription features until the end of the billing cycle, but you will not get charged again.
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Note: Details regarding your subscription to MySwimPro can be viewed at:
Web Subscription
Apple Subscription
Google Play Subscription
*If you feel your situation does not fall in the bounds of this policy, please reach out at support@myswimpro.com*