iOS
For any technical issues or questions, please use the "Contact Us" form in the app to send us an email at support@myswimpro.com. Find the form under Settings on your Profile.
To help us better resolve the issue and answer your questions please include:
- Devices you are using with MySwimPro
- Name listed in MySwimPro
- Email used to create your MySwimPro account
- Screenshots of the issue you may be encountering
Apple Watch
Get set up and troubleshoot MySwimPro on your Apple Watch here.
Garmin
Get set up and troubleshoot MySwimPro on your Garmin here.
Android
If you run into any technical issues or questions please use the "Help" section to send us an email at support@myswimpro.com.
To help us better resolve the issue and answer your questions please include:
- Device Information
- Name listed in MySwimPro
- Email attached to your MySwimPro account
- Order ID (If Subscription is through the Google Play Store)
- Screenshots of the issue you may be encountering
Need Support?
Our Community Champion would love to help! Contact us at support@myswimpro.com