Known Issues: Android App

List of known issues being worked on by the team and possible workarounds.

Charlie Brown avatar
Written by Charlie Brown
Updated over a week ago

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. In all cases, a fix is in the works. Thank you for your patience!

If your issue is not listed below, please try these steps:

1) Uninstall & Reinstall app
2) Restart your devices

These steps often resolve unexpected issues. ​If that doesn't resolve things, please send us an email or use the messenger about the issue so we can address it.

We will update this article each time we release a fix for any issue described here.

Known Issues:
Bug: Sometimes are being asked to subscribe when a subscription is already active
Workaround: Please reach out to support using the in app messenger or at

Bug: Workout Libraries and Video Library are sometimes empty when opened
Workaround: Please use the Workout of the Day or Training Plan workouts


Version: 7.8.136

  • Resolved an issue preventing login for some members

  • Resolved an issue with some effort level colors not matching the correct effort level

  • Updated drill video placement in workouts to be centered

  • Resolved an issue with the sync to Strava toggle

Version: 7.8.135

  • Resolved an issue preventing login for some members

Version: 7.8.133

  • Resolved an issue preventing custom intervals from being added

Need Support?

Our Community Champion would love to help! Contact us at or use the messenger.

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