Known Issues: Android App

List of known issues being worked on by the team and possible workarounds.

Charlie Brown avatar
Written by Charlie Brown
Updated over a week ago

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. In all cases, a fix is in the works. Thank you for your patience!

If your issue is not listed below, please try these steps:

1) Uninstall & Reinstall app
2) Restart your devices

These steps often resolve unexpected issues. ​If that doesn't resolve things, please send us an email or use the messenger about the issue so we can address it.

We will update this article each time we release a fix for any issue described here.

Known Issues:

Bug: Selected Training Plan has disappeared
Workaround: Head to Profile > Settings > Workout Settings > Change your goal to "Improve Endurance" or "Swim Faster". Training plan should now be the top item on the Coach Tab

Bug: Sometimes are being asked to subscribe when a subscription is already active
Workaround: Please reach out to support using the in app messenger or at

Bug: Rest between sets & set groups does not update in dryland workouts
Workaround: Advance early during the swim when you are ready to move on

Bug: Saved Dryland Workouts open as swim workouts
Workaround: None


Version: 7.8.151

  • Resolved an issue causing Dryland Workouts to appear empty

  • Resolved an issue where videos were not playing

  • Resolved an issue preventing your active plan from opening in "explore other plans"

Need Support?

Our Community Champion would love to help! Contact us at or use the messenger.

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