Trouble Transitioning Segments with Tri Tracker

Please be sure of the following:

  • When using the side buttons, only a SINGLE press of the two buttons SIMULTANEOUSLY will advance the Workout forward.

  • DO NOT press and hold the buttons down- holding them down for five seconds will restart your watch and end your Workout.

  • If all else fails, you can force touch (hard-press the screen) to access the menu to transition.

NOTE: Any completed segments will be saved to the Activity app, even if you end the workout early. If you think you've lost a workout, please check there.

Tri Tracker not appearing on Apple Watch

Triathlon Tracker requires watchOS 5.0 or later. Please follow the steps here to make sure your Apple Watch's software is up-to-date.

If your watchOS is up to date, please check in the Watch app on your paired iPhone to make sure that "Show App on Apple Watch" is enabled. To do this, open the Watch app, find Tri Tracker, tap on it, and make sure the setting is enabled. It looks like this:

IMG_C06DDCF97920-1.jpeg

If none of the above works, try restarting your Apple Watch.

Need Support?

Our Community Champion would love to help! Contact us at [email protected]

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