iOS

For any technical issues or questions, please use the "Contact Us" form in the app to send us an email at [email protected]. Find the form under Settings on your Profile.

To help us better resolve the issue and answer your questions please include:

  1. Devices you are using with MySwimPro

  2. Name listed in MySwimPro

  3. Email used to create your MySwimPro account

  4. Screenshots of the issue you may be encountering

Apple Watch

Get set up and troubleshoot MySwimPro on your Apple Watch here.

Garmin

Get set up and troubleshoot MySwimPro on your Garmin here.

Android

If you run into any technical issues or questions please use the "Help" section to send us an email at [email protected].

To help us better resolve the issue and answer your questions please include:

  1. Device Information

  2. Name listed in MySwimPro

  3. Email attached to your MySwimPro account

  4. Order ID (If Subscription is through the Google Play Store)

  5. Screenshots of the issue you may be encountering

Need Support?

Our Community Champion would love to help! Contact us at [email protected]

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