iOS
For any technical issues or questions, please use the in app messenger to connect with our team.
To help us better resolve the issue and answer your questions please include these items when sending your message.
Devices you are using with MySwimPro
Name listed in MySwimPro
Email used to create your MySwimPro account
Screenshots of the issue you may be encountering
Apple Watch
Get set up and troubleshoot MySwimPro on your Apple Watch here.
Garmin
Get set up and troubleshoot MySwimPro on your Garmin here.
Android
For any technical issues or questions, please use the in app messenger to connect with our team.
To help us better resolve the issue and answer your questions please include:
Device Information
Name listed in MySwimPro
Email attached to your MySwimPro account
Order ID (If Subscription is through the Google Play Store)
Screenshots of the issue you may be encountering
Need Support?
Our Community Champion would love to help! Contact us at support@myswimpro.com or use the messenger.