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Refund Policy
Adam Oxner avatar
Written by Adam Oxner
Updated over 2 years ago

Annual Subscriptions

Your Free Trial (annual subscriptions only) will be active for 7 days from the start date of the trial.

If you decide MySwimPro is right for you, at the end of the 7 Day Free Trial you will automatically be charged one annual payment for your MySwimPro subscription. The price depending on the subscription option you choose.

MySwimPro will automatically charge your card every 12 months to maintain access to paid content. We do not provide refunds or credits for partial months.

You can cancel anytime before the end of your trial and will not be charged the total plan amount. After your trial ends your subscription fee is non-refundable*.

If you cancel after your trial ends, you’ll still have access to all of your subscription features until the end of the billing cycle, but you will not get charged again.

Monthly Subscriptions

Monthly subscriptions are charged immediately and will automatically charge your card every month to maintain access to paid features. We do not provide refunds or credits for partial months.*

You can cancel anytime before renewal and still have access to all of your subscription features until the end of the billing cycle, but you will not get charged again.

Need Support?

Our Community Champion would love to help! Contact us at support@myswimpro.com or use the messenger.

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