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How To Cancel or Change My Web Subscription To MySwimPro

Written by Kyle Ivey

If you subscribed on the MySwimPro website, our team cancels or changes your web subscription for you.

To cancel or change a web subscription:

  1. Message us through the in-app messenger or email support@myswimpro.com

  2. Include the email address on your MySwimPro account

  3. We'll cancel or change it for you and reply to confirm. If you cancel, your subscription stays active until the end of the current billing cycle.

Asking about a refund or a charge you don't recognize? Mention it in the same message and our team will look into it.

Subscribed through Apple or Google instead? Those subscriptions are cancelled in your store settings, not by our team:

Need Support?

Our Community Champion would love to help! Contact us at support@myswimpro.com or use the messenger.

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